• +6287864522301
  • Ary.trekking@yahoo.com
  • FAQ

    Frequency Asked Questions

    Q. How many % I have to pay for pre payment ?
    A. You have to pay 30% for pre payment.

    Q. What time will the trek start ?
    A. As early as possible, our standard time is at 8.00 am.

    Q. Where can I leave my extra luggage before the trek ?
    A. You can leave your belonging at Your Hotel, also you can leave at our office at Senaru.

    Q. My arrival time in Lombok Island is late and I need 1 Night Accommodation before start trek ?
    A. Our trek program and price included 1 Night accommodation in Senaru and transport by our car.

    Q. What time is pick up time if I stay in Mataram, Sengigi or Kuta Lombok ?
    A. At 5.00 AM we can pick up you anywhere in Lombok Island.

    Q. How many guide and porter prepared for the program ?
    A. It depends on how big your group is. Porter only carry Trekking equipment, food, water and they don’t carry your personal stuff. If you need extra porter to carry your stuff, you have to pay 250.000.-IDR per/ day.

    Q. Do the guides speak English ?
    A. Yes they do.

    Q. Are we traveling in the big group sharing or individual group ?
    A. Upon request, you can have your own individual trek for minimum 2 participant or join in the our sharing group for cheaper cost.